From Hype to Value: Three Moves to Make AI Agents Scale
Break out of experimentation and unlock enterprise-grade impact. A practical playbook for leaders who need AI Agents that are safe, scalable and worth the investment.

Executive Summary
Most pilots crumble.
That’s because they aren’t built on strong foundations.
Built from the webinar Agents of Change – Are AI Agents Rewriting the Rules of Business? with Tom Nicholls (Chief Commercial Officer, Manuka AI) and Lucile Flamand (Chief Strategic Development Officer, Bibby Financial Services), this article captures the lessons that turn agent experiments into governed, production-grade systems.
From KPI‑first thinking to the data architecture that keeps AI Agents reliable, these moves ensure organisations are ready to unlock tangible value.
We’ve sharpened those insights into this article. A fast, practical guide for leaders who want AI Agents that deliver enterprise‑wide rewards.
What you'll learn:
Why AI Agents fail to scale – From weak data foundations to unclear KPIs, the hidden blockers that keep organisations stuck in pilot mode.
Your AI Agent readiness – A simple checklist that shows whether your organisation is genuinely prepared for production‑grade AI.
How to balance speed with control – Combine quick wins to build confidence with deep data and governance that enables scale.
A blueprint for impact – How Bibby Financial Services turned AI Agents into measurable ROI through governance, data architecture and business‑led prioritisation.

.avif)

Want to understand more?
Watch the full 60-minute session, Agents of Change – Are AI Agents Rewriting the Rules of Business, on demand here.